Refund Policy

It is our goal to make sure you get the exact services that you paid for. We are confident that you will be pleased with the quality of our service. But we understand, on some occasions things might not go as expected, and you can certainly ask for refunds.

Web Development, Mobile App Development, Graphics Design Services:
For custom projects such as Web Development, Mobile App Development, and Graphic Design, refunds are handled on a case-by-case basis to ensure fair assessment of individual circumstances and project specifics. This approach allows us to provide personalized solutions and address client concerns promptly. Projects valued at $100 or below are eligible for a full refund in case of dissatisfaction, provided you contact us within 7 days of project delivery.

Website Maintenance and Other Monthly Services:
If you cancel your subscription before the end of the service period, you will be refunded for the remaining full months. For example, if you subscribed from January 1 to June 30 for $60 and cancel on February 15, you will be refunded $40 for March, April, May, and June.

Digital Marketing and SEO Services
These services often necessitate the use of third-party tools and subscriptions, such as those for Google or Meta Ads, which are integral to our client campaigns. Due to these external dependencies, refunds for these services are typically non-refundable. If you have concerns about the services provided, please contact us within 7 days of service commencement to discuss your issues.

If you have purchased multiple services, only the affected service will be refunded. The amount will be determined by the invoice. For example, if you paid $500 for web development (worth $300) and logo design (worth $200) services, and you are eligible for a full refund for the logo design service, you will receive $200. The amount for each service will be detailed in the invoice, and refunds will be processed according to that invoice. For any technical issues, please contact us so that we have the opportunity to resolve them.

Once you are eligible, request a refund from the member area of our site. We will initiate the refund process within three business days. The refund amount will be determined by the type of service. Or you can write to our email [email protected] for a refund.

1. You do not need the end product^* of the service anymore.
2. You asked for a refund after 7 days of project delivery
3. You do not have sufficient expertise to use the end product.
4. You do not have required software/environment/server to use the end product.

Devet Tech Ltd reserves the right to modify or update our policies at any time. It is recommended that customers regularly review our policies to stay informed about any changes. By continuing to use our services after updates are posted, you acknowledge and agree to the revised policies. We strive to notify customers of significant policy changes through our website or direct communication channels to ensure transparency and clarity.